Shipping policy

Pre-order dispatch

Hible is made in our first production batch. Pre-orders are estimated to dispatch in April 2027 and are sent in the order they were placed. We'll email you when your order ships, with tracking.

If the dispatch date changes, we'll tell you by email before the estimated date, and you can choose to wait or take a full refund.

Shipping within Australia

Free standard shipping on all orders within Australia, usually 2–7 business days after dispatch.

Express shipping is available at checkout for $15, usually 1–3 business days after dispatch.

United States and United Kingdom

Free standard shipping to the US and UK, usually 7–14 business days after dispatch. Express shipping is available at checkout, usually 3–6 business days after dispatch. Prices are shown in your local currency. Any import duties or taxes charged by your country are the customer's responsibility unless shown as included at checkout.

Other countries

We currently ship to Australia, the United States and the United Kingdom.

Contact

Questions about your order? Email eytecomm@gmail.com with your order number.